Information Sharing and Information Quality in the Drugs and Medical Consumables Supply Chain Management (SCM)

Document Type : Research Paper

Authors

1 Social Determinants of Health Research Center, Isfahan University of Medical Sciences, Isfahan, Iran

2 Health Information Technology Research Center, Isfahan University of Medical Sciences, Isfahan, Iran

3 Software Engineering, Al-Zahra Hospital, Isfahan University of Medical Sciences, Isfahan, Iran

10.22034/ijps.2020.115048.1612

Abstract

Information management is considered as one of the keys to the supply chain management (SCM) success. This study intends to explore the factors affecting the knowledge sharing and knowledge quality in the SCM of the drugs and medical consumables. This applied study was conducted using analytical-survey research method. The research population consisted of 78 people involved in the supply chain of the drug and medical consumables in the teaching hospitals of Isfahan University of Medical Sciences (IUMS). Data were collected by a questionnaire whose face and content validity were both confirmed by pooling the ideas of some professors of Health Information Technology and Health-care Services Management faculties of IUMS. The reliability of the questionnaire was validated by estimating Cornbrash’s alpha coefficient (α=0.93). Data were analyzed using multiple regression analysis method and SPSS software version.23. Based on the results, the environmental uncertainty and intra-organizational facilitators had no impact on information sharing and information quality but inter-organizational relationships influenced the information sharing (p = 0.01) and information quality (p = 0.001). To achieve high-quality information sharing, establishing appropriate relationships with the other chain partners is of critical importance. Based on the results of the study, although there was no statistically significant relationship between the intra-organizational facilitators and environmental uncertainty and the information sharing and information quality, top management support, information technology (IT), appropriate selection of supplier and attention to the drug needs of the patients, should not be neglected.

Keywords


[1] Amid A, Rezaian A, bagheri M. The effect of information systems analysis and strategic planning to improve the performance of supply chain managemen. Manag. Perspect.  (2007) 7(25):5-32.
[2] Masoumi A. Supply chain management of perishable products with applications to healthcare. Ph.D Thesis. ProQuest:  University of Massachusetts Amherst, February (2014).
[3] Gopalakrishna-Remani V. Information supply chain system for managing rare infectious diseases[dissertation]. ProQuest: Kent State University (2012).                                      
[4] Jaberidoost M, Nikfar S, Abdollahiasl A, Dinarvand R. Pharmaceutical supply chain risks: a systematic review. Daru. (2013) 21(1):1-7.
[5] Mahmoodi E, Naimi Sadigh A, Chaharsooghi K, Eskandari H. Impact of information system flow on make-to-order manufacturer supply chain network: systems dynamics approach. Journal of Modeling in Engineering (2010) 8(22):21-35.
[6] Li S, Lin B. Accessing information sharing and information quality in supply chain management. Decis. Support Syst. (2006) 42(3):1641-1656.
[7] Wang W, Sedera D, editors. A Framework For Understanding The Benefits Of Supply Chain Management Systems. In: Pacific Asia Conference on Information Systems, PACIS 2011: Quality Research in Pacific Asia, Brisbane, Queensland, Australia, 7-11 July (2011).
[8] Slack C. Impact of radio-frequency identification (RFID) technologies on the hospital supply chain: a literature review. Perspect. Health Inf. Manag. (2013):1.
[9] Bendavid Y, Boeck H. Using RFID to improve hospital supply chain management for high value and consignment items.  Procedia Comput. Sci. (2011)5:849-856.
[10] Nabavi M. Integrating information resources in supply chains: A simulation analysis of delivery performance and resource utilization [dissertation]. ProQuest:  University of Nebraska (2006).
[11] Ahangarmahaleh a. analysis of the pharmaceutical industry Securities & Exchange News Agency. http://www.sena.ir/ShowNews.aspx (Accessed  August 2, 2016).
[12] Yu Z, Yan H, Cheng TCE. Benefits of information sharing with supply chain partnerships. Ind. Manage.  Data Syst. (2001) 101(3):114-119.
[13] Talarposhti M, Mahmodi G, Jahani M. Factors affecting supply chain agility at hospitals in Iran. . Journal of Health Administration (2016) 19(64).
[14] Mehrolhasani MH, Vali L, Izadi A. Analysis of the Quality of Logistics Supply Chain Process Using Six Sigma Scale: A Case Study in One of the Teaching Hospitals in Kerman, 2014. Health Develop. J.)2016( 5(4): 356-367.
[15] Pule S. Supply chain information management and service delivery in public health sector organizations: A case study on national medical stores of Uganda. Int. J. Supply Chain Manag. (2014) 3(3).
[16] Chukwu OA, Ezeanochikwa VN, Eya BE. Supply chain management of health commodities for reducing global disease burden. Res.Soc.Admin.Pharm. (2017)13(4):871-874.
[17] Hua-li K, Duan-hao F, Wei-wei F, Qian L, editors. Design and implementation of pharmaceutical logistics and supply chain management system for hospital. In: AMEII (2015) Proceeding of the Zhengzhou, Henan, on April ( 2015)1149-1152.
[18] Kritchanchai D, Suwandechochai R. Supply chain management in health sector in Thailand: a case study. Int. J. Serv. Econ. Manag. (2010)2(2):211-24.
[19] Yousefi N, Alibabaei A. Information flow in the pharmaceutical supply chain. Iran. J. Pharm. Sci. (2015);14(4):1299–1303.
[20] Koçoilua i, imamo SZ. The effect of supply chain integration on information sharing: Enhancing the supply chain performance. In: Procedia Social and Behavioral Sciences (2011). Proceeding of the7th International Strategic Management Conference, Paris, France, July (2011) 1630-1649.
[21] Ghatari AR, Mehralian G, Zarenezhad F, Rasekh HR. Developing a model for agile supply: An empirical study from Iranian pharmaceutical supply chain. Iran. J. Pharm. Sci. (2013) 12 (Suppl):193.